FAQ

Frequently Asked Questions

Everything You Need to Know Before Your Stay at Nanda Hill Resort

We’ve curated answers to the most commonly asked questions to help you plan your stay with ease. If you need any further assistance, our team is always here to help.

General Resort Information

The resort is located in Village Sare, Chirwa, Udaipur – 313024, approximately 2.5 km off the Nathdwara Highway, near Labhgarh Palace Resort.

  • Udaipur City Railway Station: 21 km (35 minutes)
  • Rana Pratap Nagar Railway Station: 18 km (30 minutes)
  • Udaipur Airport: 30 km (45 minutes)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM - Early check-in and late check-out are subject to availability.

Yes, most rooms and facilities are on the ground floor.

However, please note: there are 4–5 steps to access the reception and some rooms. Golf carts and wheelchairs are available on request.

Yes, ground-floor rooms are available for easy access, though there are a few steps to reach some areas.

Rooms & Amenities

Yes.

  • 22 rooms feature a private plunge pool.
  • Several room categories include open-deck jacuzzis.

No. All rooms are non-smoking, but guests may smoke in designated outdoor areas.

Yes, high-speed Wi-Fi is available in all rooms and public areas.

No, room service is not 24/7.

Timings are as per restaurant hours.

Yes, rollaway beds are available on request at additional charge.

No interconnected rooms, but rooms in the same category can be allocated closer to each other.

No, the infinity pool is not temperature-controlled.

Dining

  • Multi-cuisine restaurant (TDH lunch & dinner menus)
  • Coffee Shop
  • Private dining setups
  • Special “Just for Two” dinner experience

A restro-bar deck is coming up soon near the Restaurant Area.

Yes!

We offer:

  • Complimentary room decoration
  • 0.5 kg cake (INR 800 + taxes)
  • Private outdoor dining setups (INR 4500++ for in-house guests on meal plan)
  • Just for Two romantic dinner (INR 7500++ per couple)

Experiences & Activities

  • Village tour
  • Eklingji Temple tour
  • “Hills Calling” nature trail
  • Wellness & Ayurveda (upcoming)
  • Indoor & outdoor games
  • Bonfire evenings
  • Cycling
  • Infinity pool access

Indoor: Ludo, Carrom, Chess, Cards

Outdoor: Cricket, Badminton, Football, Volleyball, Cycles, Lawn games

There is no dedicated kids’ play zone, but plenty of board games, cycles and outdoor lawn games are available.

Yes, bonfires can be arranged in the Garden Area and Restaurant Deck.

Travel & Transportation

Yes - Airport and railway transfers can be arranged with 24 hours’ prior notice (chargeable).

Yes. Cars, Innovas and Tempo Travellers are available for:

  • Airport transfers
  • Local disposal (4, 8, 12 hours)
  • Eklingji Temple tour
  • City sightseeing

Charges apply as per the travel desk.

Rates vary based on vehicle type (Sedan, Innova, Traveller) and distance/time.

Toll, parking and night charges apply as per government rules.

Drivers & Maids

Yes - Driver stay is available at INR 500 + taxes on a shared basis.

Meals at staff cafeteria: INR 100++ per meal.

No separate quarters, but maids can stay in the same room with guests at INR 2360++ per night (extra bed).

Staff cafeteria meals available at INR 100++ per meal.

Policies

  • 0–14 days prior: 100% charges
  • 15–21 days prior: 50% charges
  • 22–28 days prior: 25% charges
  • 29+ days prior: 0% charges
  • No-show: 100% retention
  • Children below 5 years stay free (up to 2 children per room).
  • Age proof required.

All bookings require 100% advance payment.

Safety & Medical Support

Yes. A doctor is available on call and can reach the resort in approximately 30 minutes.

Ananta Hospital — 6.7 km from the resort.

Yes - CCTV is installed across public areas and all floors.

Miscellaneous

Yes! The resort features:

  • Event Lawn (800–1000 pax)
  • Banquet Hall (150–200 pax)
  • Board Room (30 pax)

Visit our Weddings & Events Page for full details.

Absolutely — birthdays, anniversaries, proposals, romantic dinners & themed setups.

Rooms are spread from the ground floor to the 4th floor. Proximity depends on category & allocation.